Jun 29, 2011

Four companies have won parts of a $480 million Veterans Affairs contract to provide IT services.

The companies will compete for task orders under the Veterans Relationship Management IT Solutions and Support Services contract, according to a VA announcement on FedBizOpps.

The contract is a multiple-award, task-order contract.

The winners are:

Hewlett-Packard Enterprise Services
SRA International
Insignia Technology Services
VetsAmerica Business Consulting Inc.
In its solicitation, VA said it would use the contract to improve communications between VA and veterans, no matter what technology they are using to reach the agency. This includes phone, web, e-mail and social media.

The contract has several “work streams” as VA calls them: voice access modernization, customer relationship management, unified desktop, Web/self service, knowledge management, and member and integration services.  Read full article.

 

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