Prepare to Win. Perform to Expand.

GovPartners specializes in Customer Experience Management. 

Taking the Mystery Out Of Customer Satisfaction, One Trip at a Time.

Service offerings include mystery shops/rides, passenger/customer surveys and competitive intelligence.



Quality Simplified... 

The Customer Intelligence Analyst Division takes the mystery out of customer satisfaction by conducting objective clandestine evaluations, one trip at a time.



Schedules Simplified...

Professional services for the General Services Administration (GSA) Supply Schedule and GSA Contract Proposal & Negotiation process.


Research Simplified...

A full market and customer experience solution, market research, data analyses, competitive research, anonymous evaluations, and reporting.

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Latest News

Sep 28, 2018
WASHINGTON, DC—Federal procurement and contracting is huge, and... (more)
Feb 8, 2018
The General Services Administration is exploring how it... (more)

June Spotlight

April 15, 2020:  GovPartners, LLC turns 10!  We are celebrating 11 years of service.  Thanks to our wonderful customers, you have made the time fly!





GovPartners Presents: Mystery Shopping/Covert Travelers Defined

GovPartners Presents brings another great interview for our cable television viewers. Today's segment features a Skyped interview with Ms. Pamela Olmstead, President at Independent Mystery Shoppers Coalition, of Orange County, California. What is a mystery shopper and what do they do? GovPartners &  Pamela demystifies some of the erroneous assumptions about mystery shopping and much more Click to Watch.